Pursuant to the Personal Data Protection Act 2010 (“PDPA”), EMPG Group Berhad (“EMPG Group”) is committed to safeguarding your personal data and ensuring your privacy is protected.

Collection of Personal Information

To provide our products and/or services and operate efficiently, we may collect your personal information including but not limited to your name, identification details, email address, business details, and any other relevant information. This data may be collected through registration forms, online platforms, correspondence, or interactions with our team.

Purposes of Processing

EMPG Group processes your personal data strictly for specific and legitimate purposes. These include but are not limited to:

• Communicating with you;
• Informing you about our products, services, and activities;
• Responding to your inquiries and feedback;
• Sending you marketing or promotional materials;
• Processing applications and facilitating the provision of our services;
• Conducting internal reviews, research, and analysis;
• Complying with any legal or regulatory requirements;
• Managing relationships with stakeholders.

Disclosure to Third Parties

We may disclose your personal data to subsidiaries, affiliates, or third parties who perform services on our behalf. These parties may assist in areas such as marketing, operations, system maintenance, or customer communications. All such disclosures will comply with applicable data protection laws, and third parties will be bound by strict confidentiality obligations.

Security of Personal Information

EMPG Group applies reasonable and appropriate security measures to protect your personal data against unauthorized access, use, or disclosure. Our safeguards are regularly reviewed and updated in accordance with industry standards.

Retention of Personal Data

Your personal data will be retained only for as long as is necessary to fulfill the purposes for which it was collected or to comply with regulatory or legal requirements.

Access, Correction, and Withdrawal of Consent

You may request access to your personal data held by EMPG Group, and request corrections if the data is inaccurate, incomplete, or outdated.

You may also withdraw your consent for us to process your personal data by submitting a written request to the contact details provided below. Upon receiving your request, EMPG Group will take all reasonable steps to give effect to your withdrawal of consent, provided that such withdrawal does not conflict with any legal or regulatory obligations.

All requests should be directed to: customer@service.empggroup.com.my

Acceptance of the Policy

By engaging with EMPG Group Berhad or using our products or services, you are deemed to have accepted the terms of this Personal Data Protection Policy and provided your consent to the processing of your personal data in accordance with the PDPA.

Revisions to this Policy

EMPG Group may update this policy from time to time. Any changes will be posted on our official website and will take effect from the date of publication.

By continuing to use our services, you acknowledge and agree to any changes made to this policy.